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How many bookings did you lose this month due to missed calls? What campaign really filled your room? What question comes up every week and no one answers it?
Without clear data, these answers remain unclear. And the right decisions too.
Heep doesn't drown you in numbers. It gives you useful metrics, the ones that help you make better decisions on your phone or from your desk.
Number of messages processed automatically
AI support rate vs transfer to the team
Missed calls detected and converted
The most frequent questions asked by your customers
Number of bookings taken via Heep
Bookings changed and cancelled
No-show rate before and after reminders are activated
Revenues generated by Heep bookings, in real time
Data retrieved directly from your cash register system
Opening rate and conversion rate per campaign
Bookings generated by each shipment
Connected to your cash register
Heep retrieves data directly from your cash register system. No estimate, no approximate calculation of the real turnover generated by your reservations.
Updated in real time
You don't have to wait until the end of the month to find out how you're doing. Your data is available as soon as it is generated.
Accessible to the entire management team
Share access with associates, room manager, or group. Everyone sees what they need.
Compare the performance of your establishments in one place. Identify who converts the best, who loses the most calls, and who whose campaigns are underperforming. Heep gives you a global view without juggling multiple tools.
Heep aide les restaurants à transformer automatiquement les appels et messages manqués en réservations, pendant le service.
