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CAPTURE BOOKINGS
Missed calls
Turn every unanswered call into a reservation
Customer messaging
Manage WhatsApp, Instagram, Messenger, and emails in one place
Marketing campaign
Send targeted messages, ideal for launches and special events
Multi-establishments
Manage multiple restaurants from a common interface
REDUCE NO SHOWS
Booking reminders
Automatic reminders sent before each visit
Customer reactivation
Reconnect your customers when the conversation stops
STAY IN CONTROL
Analytics
Visualize what's converting and what you're losing
Mobile app
Manage everything from your phone, even when it's fully operational
Heep Copilot
Smart support for you and your teams
How the Parisian group stopped losing bookings on WhatsApp, Instagram and phone — even at 2am
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Heep replies to every Instagram DM in under a minute, in 50 languages, 24/7. Stop losing bookings because a message went unanswered.
Published on
May 2, 2026
Équipe Heep
Private Dining Bookings: Why 1 Out of 2 Inquiries Never Converts (and How to Fix It)
Half of private dining inquiries never become bookings. The pipeline that turns emails, DMs and missed calls into confirmed events in under 24 hours.
April 30, 2026
Restaurant Phone Answering Service: The Honest 2026 Buyer's Guide (Including When NOT to Use AI)
Honest side-by-side review of Slang AI, Loman, Hostie, Upfirst, Heep: what works, what fails, and when AI isn't the answer. No marketing fluff.
April 26, 2026
Zenchef Review (2026): Honest Take + Comparison vs TheFork Manager, SevenRooms and OpenTable
Zenchef review 2026: an honest take on the strengths and limits of the French booking leader, with a side-by-side comparison vs TheFork Manager, SevenRooms and OpenTable.