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CAPTURE BOOKINGS
Missed calls
Turn every unanswered call into a reservation
Customer messaging
Manage WhatsApp, Instagram, Messenger, and emails in one place
Marketing campaign
Send targeted messages, ideal for launches and special events
Multi-establishments
Manage multiple restaurants from a common interface
REDUCE NO SHOWS
Booking reminders
Automatic reminders sent before each visit
Customer reactivation
Reconnect your customers when the conversation stops
STAY IN CONTROL
Analytics
Visualize what's converting and what you're losing
Mobile app
Manage everything from your phone, even when it's fully operational
Heep Copilot
Smart support for you and your teams
How the Parisian group stopped losing bookings on WhatsApp, Instagram and phone — even at 2am
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Eight hours, 312 requests, 47 bookings that would have slipped. The minute-by-minute log of one Friday night with Heep on the line.
Published on
May 6, 2026
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May 7, 2026
Restaurant software 2026: the stack beyond the till (the 30% margin you're missing)
Beyond the till, four tools quietly shape 30% of your margin: bookings, messaging, no-shows, loyalty. The 2026 stack, decoded brick by brick.
May 4, 2026
Credit card hold for restaurants: cut no-shows by 80% without losing bookings
A credit card hold slashes restaurant no-shows by 5×. The frictionless method used by 92% of the world's top restaurants — without losing a single regular.
Restaurant cancellation policy: the 2026 anti no-show template
Card hold, deposit, legal clauses: the 2026 cancellation policy template that cuts no-shows by 80% without scaring off guests.