Home Pages
Inner Pages
CAPTURE BOOKINGS
Missed calls
Turn every unanswered call into a reservation
Customer messaging
Manage WhatsApp, Instagram, Messenger, and emails in one place
Marketing campaign
Send targeted messages, ideal for launches and special events
Multi-establishments
Manage multiple restaurants from a common interface
REDUCE NO SHOWS
Booking reminders
Automatic reminders sent before each visit
Customer reactivation
Reconnect your customers when the conversation stops
STAY IN CONTROL
Analytics
Visualize what's converting and what you're losing
Mobile app
Manage everything from your phone, even when it's fully operational
Heep Copilot
Smart support for you and your teams
How the Parisian group stopped losing bookings on WhatsApp, Instagram and phone — even at 2am
Try Heep
Log in
Card hold, deposit, legal clauses: the 2026 cancellation policy template that cuts no-shows by 80% without scaring off guests.
Published on
May 4, 2026
Heep
Credit card hold for restaurants: cut no-shows by 80% without losing bookings
A credit card hold slashes restaurant no-shows by 5×. The frictionless method used by 92% of the world's top restaurants — without losing a single regular.
Instagram DM × Heep: reply to 100% of your messages in under a minute, 24/7
Heep replies to every Instagram DM at your restaurant in under a minute, 24/7, across 50 languages. Stop losing bookings to unanswered messages.
May 2, 2026
Private Dining Bookings: Why 1 Out of 2 Inquiries Never Converts (and How to Fix It)
Half of private dining inquiries never become bookings. The pipeline that turns emails, DMs and missed calls into confirmed events in under 24 hours.